Culture_Wuxi Zhicheng

I. Enterprise development policy: The products are domestically leading, the quality is well-known, the work is perfect, and the customer satisfaction is satisfied.
Second, the company's goals: to do good faith business, create a world brand, tree corporate image.
Third, the business philosophy: recommend quality products, provide star service
1. About the customer:
We always respect the customer first, the customer first.
The product has zero defects, no troubles in use, no worries about service.
The customer is the purpose of our work.
The customer has the right to receive wholehearted service.
2, service satisfaction guarantee system: think of the customer's thoughts, the urgency of the customer.
3, the critical moment of service: when the customer visits the first moment of any department of the company.
4. Customer Rights Statement:
The customer is entitled to the product he has ordered.
The customer is entitled to the service.
The client has the right to know the truth, has the right to ask and get a timely and effective response.
Customers have the right to be treated with courtesy, honesty and respect.
The customer is entitled to any help we can provide.
The customer has the right to a guarantee of satisfaction.
5, service taboo: coping, sticking to the rules, indifference, body language machinery, smile lack of sincerity and enthusiasm.
Fourth, the company's talent concept:
Adapt to the needs of your job;
Strict discipline;
Work focused and enterprising;
Collaborative, creative thinking;
The company's interests are supreme;
Have the courage to take responsibility;
Good working attitude:
Face everything with enthusiasm and courage anytime, anywhere.

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